‘‘From the initial product, to creating beautiful packaging, everything has been seamless. Last year apart from all the press awards we won, we also featured in lots of magazines and newspapers, and we have a 5-star rating on TrustPilot.’’ – Simone Thomas.
Simone Thomas is a multi-award-winning entrepreneur, the founder of Simone Thomas Salons, a leading hair loss consultant, an author and the founder of Simone Thomas Wellness.
Success Highlights:
• Developing a clearly defined brand strategy for Simone Thomas Wellness.
• Creating their brand identity, brand messaging and brand story.
• Developing their product range, marketing materials and website.
The Issue:
‘’Prior to working with Bespoke Advantage, I was experiencing a number of challenges in developing my
brand. I had to learn more about ingredients, and which ingredients would be right for my products. I
initially launched a product range but wasn’t happy with the branding or the packaging. I also realised the
supplier had very high minimum order quantities which would be difficult to sell purely through my salon. I
had worked with suppliers and distributors, but I wasn’t aware that there was a company that I could work
with to develop my brand.’’
Our Approach:
We decided to relaunch the brand, building the brand from the ground up. We started by sourcing new packaging, designing a completely new brand identity, from the name of the brand to the design of the products, website and marketing materials, keeping in mind the long-term vision of the brand.
We considered the packaging, ensuring it was eco-friendly packaging, paper and ink. We conducted market research tests to validate the claims on all products and registered the products with trade bodies (Soil Association, and Vegan Society). Explaining the science behind a brand is very important.
We considered the commerciality of pricing, margins, and profitability. Many people don’t realise the importance of understanding pricing, and the impact this has on where you can sell your products. We created a clear launch plan supported by PR, sending out samples to the national press, and social media.
Results:
’We initially launched the brand into Harvey Nichols pre-Covid, but soon realised that we needed to adapt our strategy. 2020 saw us focusing on building brand awareness and entering the products into lots of press awards, and at the end of 2020 we had won over 12 awards for the products. We had an incredible year with awards.
Things have changed from the initial business plan but then the whole world has changed. Since changing our strategy, we are now launching into professional stockists, and this has been a completely new learning experience for me. This year we have invested in a new website and new digital footprint and we have a number of new products launching.
2020 has been challenging for us all. 2021 is a new opportunity, and I am really looking forward to building Simone Thomas Wellness and expanding it internationally.
Unless someone comes from a background in this industry, you wouldn’t know what is required. Not only do I have the support of an experienced team to help me to make things happen and to grow Simone Thomas Wellness, but I also have a great personal relationship with Janet and her team.’’ Simone Thomas
If you would like to discuss how we can support you with developing and growing your brand across the marketplace, GET IN TOUCH, we would love to hear from you.
Bespoke is a brand management expert with deep industry knowledge, extensive experience and a comprehensive understanding of the beauty and personal industry in the UK and Europe, complemented by an extensive network of contacts in the relevant market segments. Bespoke’s expertise, experience and contacts significantly contributed the success of the UK/Europe project with the companies that Bespoke assisted successfully entering or well on track to enter the UK and European markets. The Bespoke team was very professional, responsive and obliging and always delivered within timeframes. It was a pleasure to work with them.
Working with Janet over the past year has been a real pleasure, she has fantastic industry experience and knowledge of the UK beauty market. She has delivered a number of webinars for my clients looking at how to enter the UK market, providing an overview of the market and how to build a strategy. She took the briefs we provided and added real value to them, included key insights and information that my clients have found incredibly useful. Feedback on these sessions has been very positive. Janet is a clear communicator and has always delivered as agreed and on time. We are continuing to work together on other projects and I very much value the conversations we share.
‘Janet has a wealth of experience across retail, buying and marketing. She conducted a full strategic review of our cross functional business and the travel retail market to develop a comprehensive buying and quality control strategy that was signed off at board level. I highly recommend her as an asset to any business.’
‘As a Queensland-based company, we were determined to tap into the European market and establish a strong presence. From the very beginning, Bespoke Advantage demonstrated a deep understanding of our export goals and objectives. Their comprehensive knowledge of the European market, coupled with their extensive network of contacts, enabled them to connect us with key decision-makers and influential stakeholders in our target countries. Their strategic guidance and insights were invaluable in shaping our export strategy and positioning us for long-term success.’
‘Through Janet’s management skills, expertise and proven track record on the job she successfully managed the purchasing of our retail operations and ensured the integrity of our brands in-stores. Her enthusiasm and total dedication, delivered results in any project she was involved in.’
‘Janet has excellent beauty market knowledge. Level headed with clear vision, direction and the ability to drive business forward, Janet led the teams through a complete product design change advising on what the key marketing messages should be, incorporating her technical knowledge and beauty expertise.’
‘Absolutely fantastic course. Condensed learning from Janet, an expert in developing beauty brands. Also, valuable introductions to expert professionals, in the Masterclass sessions. In 12 weeks, you will learn from Janet, what would take years to learn by yourself. A very worthwhile investment’