If you are thinking of booking in for a Bespoke Advantage workshop, please take your time to familiarise yourself with our terms.
We provide refreshments and lunch over the course of the day, please let us know of any allergies or dietary concerns upon booking. Those of you on a very restrictive diet may find you need to make alternative arrangements. If in doubt, please discuss with us.
Payment for the workshops is due in full in advance. We book workshops ahead of time – often up to six months in – this payment is our way of committing our time to you and to ensuring that you are equally committed to working with us.
We appreciate that on occasions you may need to cancel your attendance to the workshop. If you notify us more than one calendar month before the workshop, you may send a friend or colleague in your place, transfer to a later date or receive a full refund. For bookings cancelled one month or less before the workshop, a refund or the option of a transfer is not possible, as costs are incurred for services and materials. No shows are not eligible for a refund.
Our 1-2- 1 workshops and group workshops get booked up very quickly and are often sold out in advance of them taking place. It can be very difficult to fill places for last minute cancellations so regrettably we are unable to transfer you to a later course or to provide a refund within four weeks of the course. If you would like to arrange to send a replacement this is fine, on the understanding that you will be responsible for passing on all joining instructions.
Should we need to cancel the course, you will either be able to transfer your place to another class or receive a full refund. In the case of cancelling a class, the amount we will refund to you is strictly limited to the cost you paid for the course. We are unable to cover expenses for travel arrangements so please make sure you have insurance in place to cover this.
We will always deliver to the best of our ability but we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them. Any liability is strictly limited to the price you paid for the workshop.
If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
BY COMPLETING AND PAYING FOR THE WORKSHOP YOU ARE AGREEING TO BE BOUND BY OUR WORKSHOP TERMS.
‘As a Queensland-based company, we were determined to tap into the European market and establish a strong presence. From the very beginning, Bespoke Advantage demonstrated a deep understanding of our export goals and objectives. Their comprehensive knowledge of the European market, coupled with their extensive network of contacts, enabled them to connect us with key decision-makers and influential stakeholders in our target countries. Their strategic guidance and insights were invaluable in shaping our export strategy and positioning us for long-term success.’
‘With the assistance of TIQ, we engaged Bespoke Advantage to help us enter the highly competitive but lucrative UK market. During the last few months Janet and her team have worked diligently to introduce and expose Perfect Potion to buyers and retailers we would never have been able to reach being based in Australia.’
‘Janet has a wealth of experience across retail, buying and marketing. She conducted a full strategic review of our cross functional business and the travel retail market to develop a comprehensive buying and quality control strategy that was signed off at board level. I highly recommend her as an asset to any business.’
‘Through Janet’s management skills, expertise and proven track record on the job she successfully managed the purchasing of our retail operations and ensured the integrity of our brands in-stores. Her enthusiasm and total dedication, delivered results in any project she was involved in.’
‘Janet has excellent beauty market knowledge. Level headed with clear vision, direction and the ability to drive business forward, Janet led the teams through a complete product design change advising on what the key marketing messages should be, incorporating her technical knowledge and beauty expertise.’
‘Absolutely fantastic course. Condensed learning from Janet, an expert in developing beauty brands. Also, valuable introductions to expert professionals, in the Masterclass sessions. In 12 weeks, you will learn from Janet, what would take years to learn by yourself. A very worthwhile investment’