There was a time when beauty was considered something of a luxury – products you bought for a special occasion. However, these days, beauty is about expressing yourself. The beauty industry comprises of different categories from skincare, cosmetics, haircare and wellness.
Thanks to social media, digital access and huge volumes of online content throughout various platforms, the beauty industry has been transformed. Consumers are doing their research to discover product ingredients, trending items, and the latest skincare regimes. They are also starting to explore the worlds of D2C brands, digital shopping platforms, beauty tech, and VR. And it goes without saying that millennials and Gen Zer’s are leading this change and have turned the industry on its head over the past few years.
Heritage beauty brands are riding the wave of change, shifting gears from old-school marketing to crafting stories with purpose that gel with a younger crowd. It’s all about what makes Gen Z tick. This isn’t just a change in strategy; it’s a whole new playbook designed to capture the hearts of Gen Z and Alpha consumers, who crave fresh, innovative approaches. From collaborations and brand extensions, certain legacy brands are building exciting experiences for their customers.
Maybelline is hitting the mark with younger audiences by making social media its battlefield, especially on TikTok, where its Sky High mascara line has become a sensation thanks to clever promotions and a mix of different online activities. The brand caught the eyes of consumers with an imaginative and interactive mascara campaign in London. The L’Oréal-owned company adorned trains and buses with colossal eyelashes, which were met with giant mascara wands protruding from buildings and posters across the London Underground. The brand wanted to disrupt the market by putting their products in the limelight. By showcasing their product in a fun and imaginative way, they have successfully garnered attention and sparked conversations amongst consumers.
Estee Lauder is another big industry contender that everyone is aware of – it has several brands underneath it’s umbrella which are turning heads. The brands are recognised for their collaborations. Last summer, they announced an exclusive partnership with football brand Manchester United. The major focus was to extend their footprint in China and APAC through the engagement of Manchester United’s fans in the region. The club has 250 million followers in China alone. The new partnership kicked off by shining the spotlight on Advanced Night Repair, which is their number one selling serum. The brand recently collaborated with Indian fashion designer Sabyasachi Mukerjee. The designer is best known for his genre-defining bridalwear. The exclusive collaboration between Sabyasachi and Estée Lauder celebrates the colours and culture of India. Each lipstick shade has been inspired by the intricate threads of Sabyasachi’s designs. The 10-limited edition collection of lipsticks boasts rich, warm and intense hues that are formulated with creamy matte textures for a luxurious feel.
British cosmetics brand Rimmel London, founded in 1834 which is now owned by Coty is one of the world’s oldest cosmetics brands, with a rich history that includes Royal Warrants from all over Europe, including from Queen Victoria. The brand has a long tradition of innovation, having pioneered many beauty products, including the first-ever non-toxic mascara. Today, the brand is still at the cutting-edge, with trends, rather than its abundant heritage, taking centre stage. Rimmel uses digital platforms to full effect as a springboard for engagement. Virtual makeovers, “backstage” views, news, competitions, collaborations, advertisements and street style are all evolving from the brand.
Another brand which has been around for over twenty years that has been pioneering the skincare category is Paula’s Choice. Created in 1995 by internationally renowned beauty and skincare expert, Paula Begoun in a commitment to consumer advocacy and education, the brand mainly consisted of customers who are now Gen-Z’s parents and grandparents. However, the brand is loved by everyone from teenagers with acne to adults with anti-aging concerns. With innovative new products, personalised experiences paired with results is what the new age customer is looking for.
As hard as it is for heritage brands to develop loyalty and repeat purchases from new customers, it’s the same for new indie brands vying to attract their fan base. Brands are entering the beauty world on a daily basis hoping to become the next best thing. In this current climate, indie brands have quickly risen to be a strong segment in beauty, representing $30.5B in sales and capturing a 32% dollar share of the category. Topicals is a Gen Z founded brand by two young girls of colour. They both suffered from skin issues growing up. Their mission was simple: To help others. Their products target skincare concerns using only scientifically studied ingredients with proven results. Additionally, they have a scientific advisory board of chemists and dermatologists to ensure their formulas are safe and effective. Bubble, another skincare brand has exceeded all expectations. Bubble burst onto the scene in November 2020 with input from a community of more than 10,000 consumers and celebrities. Bubble’s plant-based, science-backed formulas address a number of skin concerns in young people from acne to sun protection and dryness, housed in vibrant packaging at an affordable price.
If you’re an existing brand planning to diversify your current lines and need help with a creative strategy to attract a new customer base, get in touch. We would love to help you – www.thebespokeadvage.com.
Bespoke Advantage is a London based brand consultancy specialising in working with award-winning brands, retailers, investors, trade bodies and embassies to support you in developing and growing your brand across the marketplace.
As a beauty and wellness consultancy, we develop a comprehensive strategy for your business by understanding your vision (and the marketplace) and then delving into the details to create order and structure neatly packaged up to deliver you commercial results. We design brand identities and visual elements, manage your product development, build your go-to-market strategies to help you to engage with your ideal customers.
We are proud to support our clients from different regions of the world – from Saudi Arabia, to Dubai, Sri Lanka, Africa, Australia, the US, Canada, Europe and the UK – from entrepreneurs, to multi-award-winning beauty and wellness brands, retailers, investors, distributors, embassies and trade bodies. And we work with you across the retail sector, and the professional sector, including the hair care market, professional nail care market, spas, salons, hotels and the aesthetics market – here’s a snapshot.
If you would like to discuss your ideas with us, get in touch, we would love to hear from you.
As an international beauty and wellness consultancy, we are proud to work alongside clients from different regions of the world – Saudi Arabia, Dubai, Sri Lanka, Africa, Australia, Canada, US, Europe and the UK . We love collaborating with entrepreneurs, multi-award-winning beauty and wellness brands, retailers, investors, distributors, embassies and trade bodies across the retail sector, and the professional sector, including those selling into the hair care market, hotels, spas, professional nail care market and aesthetics market.
If you need support with devising a new strategy, developing a new product range, designing your packaging or rebranding your current product range, managing your PR, or with planning your market-entry into international markets, get in touch, we would love to hear from you.
Bespoke is a brand management expert with deep industry knowledge, extensive experience and a comprehensive understanding of the beauty and personal industry in the UK and Europe, complemented by an extensive network of contacts in the relevant market segments. Bespoke’s expertise, experience and contacts significantly contributed the success of the UK/Europe project with the companies that Bespoke assisted successfully entering or well on track to enter the UK and European markets. The Bespoke team was very professional, responsive and obliging and always delivered within timeframes. It was a pleasure to work with them.
Working with Janet over the past year has been a real pleasure, she has fantastic industry experience and knowledge of the UK beauty market. She has delivered a number of webinars for my clients looking at how to enter the UK market, providing an overview of the market and how to build a strategy. She took the briefs we provided and added real value to them, included key insights and information that my clients have found incredibly useful. Feedback on these sessions has been very positive. Janet is a clear communicator and has always delivered as agreed and on time. We are continuing to work together on other projects and I very much value the conversations we share.
‘Janet has a wealth of experience across retail, buying and marketing. She conducted a full strategic review of our cross functional business and the travel retail market to develop a comprehensive buying and quality control strategy that was signed off at board level. I highly recommend her as an asset to any business.’
‘As a Queensland-based company, we were determined to tap into the European market and establish a strong presence. From the very beginning, Bespoke Advantage demonstrated a deep understanding of our export goals and objectives. Their comprehensive knowledge of the European market, coupled with their extensive network of contacts, enabled them to connect us with key decision-makers and influential stakeholders in our target countries. Their strategic guidance and insights were invaluable in shaping our export strategy and positioning us for long-term success.’
‘Through Janet’s management skills, expertise and proven track record on the job she successfully managed the purchasing of our retail operations and ensured the integrity of our brands in-stores. Her enthusiasm and total dedication, delivered results in any project she was involved in.’
‘Janet has excellent beauty market knowledge. Level headed with clear vision, direction and the ability to drive business forward, Janet led the teams through a complete product design change advising on what the key marketing messages should be, incorporating her technical knowledge and beauty expertise.’
‘Absolutely fantastic course. Condensed learning from Janet, an expert in developing beauty brands. Also, valuable introductions to expert professionals, in the Masterclass sessions. In 12 weeks, you will learn from Janet, what would take years to learn by yourself. A very worthwhile investment’