When developing your omni-channel strategy, you have several options to consider. You could open your own stores, sell through departments stores, beauty and wellness stores, pharmacies, grocers. eCommerce is now the second biggest channel for beauty in the UK after hypermarkets and supermarkets. According to research by Global Data, it has risen from 10% in 2019 to 14% in 2020, an increase of 42% You can also sell through your website, through third-party websites, through TV shopping channels, through Amazon and through social commerce. You can add affiliate links to your website and enlist the support of influencers.
Only recently Facebook announced that they have changed their name to ‘Meta’ synonymous with ‘metaverse’ and announced that they have hired a product team to build a digital world enabling people to move seamlessly between digital devices and the physical world. YouTube have announced their move into online shopping, with the aim of selling their own merchandise and select brands. Deliveroo recently announced a collaboration with Boots – so now you can order a pizza and your beauty products at the same time.
All these channels have different margin implications, and different marketing strategy requirements – both on and offline. As you expand your brand across markets, you also need to consider whether you use agents or distributors, how you are going to fulfil your stock requirements in different marketplaces, what implications this has on your regulatory compliance and what the tax implications are of expanding internationally.
There is a lot for you to consider. Working with clients in different markets, we have addressed these concerns before. Get in touch to discuss how we can help you with developing your sales strategy.
Bespoke is a brand management expert with deep industry knowledge, extensive experience and a comprehensive understanding of the beauty and personal industry in the UK and Europe, complemented by an extensive network of contacts in the relevant market segments. Bespoke’s expertise, experience and contacts significantly contributed the success of the UK/Europe project with the companies that Bespoke assisted successfully entering or well on track to enter the UK and European markets. The Bespoke team was very professional, responsive and obliging and always delivered within timeframes. It was a pleasure to work with them.
Working with Janet over the past year has been a real pleasure, she has fantastic industry experience and knowledge of the UK beauty market. She has delivered a number of webinars for my clients looking at how to enter the UK market, providing an overview of the market and how to build a strategy. She took the briefs we provided and added real value to them, included key insights and information that my clients have found incredibly useful. Feedback on these sessions has been very positive. Janet is a clear communicator and has always delivered as agreed and on time. We are continuing to work together on other projects and I very much value the conversations we share.
‘Janet has a wealth of experience across retail, buying and marketing. She conducted a full strategic review of our cross functional business and the travel retail market to develop a comprehensive buying and quality control strategy that was signed off at board level. I highly recommend her as an asset to any business.’
‘As a Queensland-based company, we were determined to tap into the European market and establish a strong presence. From the very beginning, Bespoke Advantage demonstrated a deep understanding of our export goals and objectives. Their comprehensive knowledge of the European market, coupled with their extensive network of contacts, enabled them to connect us with key decision-makers and influential stakeholders in our target countries. Their strategic guidance and insights were invaluable in shaping our export strategy and positioning us for long-term success.’
‘Through Janet’s management skills, expertise and proven track record on the job she successfully managed the purchasing of our retail operations and ensured the integrity of our brands in-stores. Her enthusiasm and total dedication, delivered results in any project she was involved in.’
‘Janet has excellent beauty market knowledge. Level headed with clear vision, direction and the ability to drive business forward, Janet led the teams through a complete product design change advising on what the key marketing messages should be, incorporating her technical knowledge and beauty expertise.’
‘Absolutely fantastic course. Condensed learning from Janet, an expert in developing beauty brands. Also, valuable introductions to expert professionals, in the Masterclass sessions. In 12 weeks, you will learn from Janet, what would take years to learn by yourself. A very worthwhile investment’