If you are thinking of booking in for a Bespoke Advantage workshop, please take your time to familiarise yourself with our terms.
REFRESHMENTS
We provide refreshments and lunch over the course of the day, please let us know of any allergies or dietary concerns upon booking. Those of you on a very restrictive diet may find you need to make alternative arrangements. If in doubt, please discuss with us.
PAYMENT TERMS
Payment for the workshops is due in full in advance. We book workshops ahead of time – often up to six months in – this payment is our way of committing our time to you and to ensuring that you are equally committed to working with us.
CANCELLATION
We appreciate that on occasions you may need to cancel your attendance to the workshop. If you notify us more than one calendar month before the workshop, you may send a friend or colleague in your place, transfer to a later date or receive a full refund. For bookings cancelled one month or less before the workshop, a refund or the option of a transfer is not possible, as costs are incurred for services and materials. No shows are not eligible for a refund.
Our 1-2- 1 workshops and group workshops get booked up very quickly and are often sold out in advance of them taking place. It can be very difficult to fill places for last minute cancellations so regrettably we are unable to transfer you to a later course or to provide a refund within four weeks of the course. If you would like to arrange to send a replacement this is fine, on the understanding that you will be responsible for passing on all joining instructions.
Should we need to cancel the course, you will either be able to transfer your place to another class or receive a full refund. In the case of cancelling a class, the amount we will refund to you is strictly limited to the cost you paid for the course. We are unable to cover expenses for travel arrangements so please make sure you have insurance in place to cover this.
LEGAL STUFF
We will always deliver to the best of our ability but we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them. Any liability is strictly limited to the price you paid for the workshop.
If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
BY COMPLETING AND PAYING FOR THE WORKSHOP YOU ARE AGREEING TO BE BOUND BY OUR WORKSHOP TERMS.
Bespoke Advantage is an international beauty brand consultancy. We support you with translating your blue sky thinking into reality. From brand identity and visual language to product development and go-to-market strategies we provide you with a seamless, turnkey service.
We are proud to work alongside a diverse portfolio of clients across the globe—from the Middle East, Asia, Africa, Australia, North America, and Europe – including visionary entrepreneurs, multi-award-winning brands, investors, retailers, trade bodies, and embassies.
By partnering with us you will come to realise that we shine a global lens on every brand we collaborate with, and our insights are underpinned by creativity, commerciality and deep industry expertise.
If you’re ready to build something remarkable, get in touch, we would love to hear from you.